Frequently Asked Questions
Everything you need to know about bringing Waverly home.
What is the standard shipping time for furniture and decor?
Standard shipping typically takes 5-7 business days for small decor items. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for processing and transit.
Do you offer international shipping?
Currently, Waverly ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return unless they arrive damaged.
Are your textiles and fabrics sustainably sourced?
Yes, we prioritize quality and ethics. Over 80% of our linens and cottons are OEKO-TEX certified, ensuring they are free from harmful chemicals and produced under sustainable conditions.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatches' page to ensure the color and texture perfectly match your home's aesthetic.
What payment methods do you accept?
Waverly accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger purchases.